Tag Archives: hospitality

Expectations & Reality You know the feeling when someone makes a simple task harder than it needs to be? It’s disappointing, unnecessary, yet it’s prevalent across many industries. The wifi password at your local coffee shop is unnecessarily difficult, chatbots are portrayed as a valued add-on on websites, and useless accounts are forced on customersContinueContinue reading “Modern Reception: A look into how to apply hospitality in the digital space”